At pak224, your personal data belongs to you. This Privacy Policy explains exactly what information we collect, why we collect it, how we protect it, and the rights you hold over your own data as a Pakistani player on our platform.
Six core promises pak224 makes to every player regarding their personal data
pak224 does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing companies — under any circumstances. Your data exists solely to provide and improve your pak224 experience.
Every data transmission between your device and pak224's servers is protected by the same 256-bit SSL encryption standard used by Pakistan's major commercial banks. Your login, payment details, and personal information are always encrypted in transit.
pak224 collects only the personal data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not collect data speculatively or for purposes beyond those stated in this Policy.
pak224 shares player data with third parties only where legally required, strictly necessary for service delivery (such as payment processing), or with your explicit consent. Every third-party data processor is contractually bound to handle your data responsibly.
You have the right to access, correct, export, and request deletion of your personal data held by pak224. These rights can be exercised at any time by contacting pak224 support — no lengthy bureaucratic process required.
pak224 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable anti-money-laundering and gaming regulatory obligations. Retention periods for each data category are specified in this Policy.
For the purposes of this Privacy Policy, pak224 (referred to throughout as "pak224", "we", "us", or "our") acts as the data controller in respect of all personal data collected from players and visitors of the pak224 Platform. As data controller, pak224 determines the purposes for which personal data is processed and the means by which that processing takes place.
By registering an account on pak224 or by accessing and using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
pak224 collects the following categories of personal data from players and Platform visitors:
| Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, scanned CNIC copy, selfie photograph | Account registration & KYC verification |
| Contact Data | Email address, Pakistani mobile number, city of residence | Account registration |
| Financial Data | JazzCash / EasyPaisa account number, bank account details, USDT wallet address, transaction history | Deposits, withdrawals, KYC |
| Gaming Data | Bet history, wager amounts, game sessions, win/loss records, bonus usage, login timestamps | Ongoing platform use |
| Technical Data | IP address, device type, operating system, browser type, session identifiers, cookie data | Each platform visit |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | Customer support interactions |
pak224 does not collect or process any special categories of sensitive personal data — such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data — except where a player voluntarily discloses such information in the context of a responsible gaming or self-exclusion request, and only to the extent strictly necessary to process that request.
pak224 collects personal data through the following channels:
pak224 processes your personal data for the following specific purposes, each supported by a distinct legal basis:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your pak224 player account | Performance of contract |
| Processing deposits and withdrawals via JazzCash, EasyPaisa, and Pakistani banks | Performance of contract |
| Verifying your identity and age (CNIC-based KYC) | Legal obligation (AML & gaming regulation) |
| Detecting and preventing fraud, cheating, and bonus abuse | Legitimate interests of pak224 |
| Complying with anti-money-laundering and counter-terrorism-financing obligations | Legal obligation |
| Sending you account-related service communications (e.g., deposit confirmations, security alerts) | Performance of contract |
| Sending you promotional offers and bonus notifications (where opted in) | Your consent |
| Operating responsible gaming tools and enforcing self-exclusion | Legal obligation & legitimate interests |
| Improving Platform functionality, game offering, and user experience | Legitimate interests of pak224 |
| Resolving disputes and responding to player complaints | Performance of contract & legitimate interests |
pak224 does not sell or rent your personal data to any third party. We share personal data only in the following limited and controlled circumstances:
The pak224 Platform is operated under international gaming authority oversight, and some of the third-party service providers engaged by pak224 — including KYC verification platforms and cloud infrastructure providers — may be located in jurisdictions outside Pakistan. Where personal data is transferred to a country that does not offer the same level of data protection as Pakistan's applicable data protection framework, pak224 ensures that appropriate safeguards are in place before the transfer takes place.
Appropriate safeguards used by pak224 for international transfers include:
If you would like further information about the specific safeguards in place for any particular international transfer, please contact the pak224 privacy team using the details in Section 14.
pak224 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply to the main categories of personal data held by pak224:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data (CNIC, name, DOB) | Duration of account + 5 years post-closure | AML regulatory obligation |
| Financial transaction records | Duration of account + 5 years post-closure | AML & tax compliance |
| Gaming history (bets, sessions, outcomes) | Duration of account + 2 years post-closure | Dispute resolution & regulatory audit |
| Customer support communications | 3 years from date of communication | Dispute resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent management compliance |
| Technical / log data (IP, session) | 12 months from collection | Security & fraud detection |
| Self-exclusion records | Indefinite (permanent record) | Responsible gaming obligation |
On expiry of the applicable retention period, pak224 will securely delete or anonymise the relevant personal data, unless an ongoing legal proceeding, regulatory investigation, or unresolved dispute requires the data to be retained for a longer period.
pak224 takes the security of your personal data seriously and has implemented a comprehensive range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Despite these measures, no method of electronic transmission or storage is completely secure. pak224 cannot guarantee the absolute security of your personal data and encourages all players to use strong, unique passwords for their pak224 account and to enable two-factor authentication where available.
pak224 uses cookies and similar tracking technologies on the Platform to ensure core functionality, enhance your user experience, and collect aggregated usage analytics. A cookie is a small text file placed on your device by a website server when you visit that website.
pak224 uses the following categories of cookies:
You may manage your cookie preferences at any time using the cookie consent banner displayed on your first visit to the Platform, or by adjusting your browser settings to block or delete cookies. Please note that disabling cookies beyond the strictly necessary category may affect the functionality of certain Platform features.
As a player on the pak224 Platform, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact the pak224 privacy team using the details in Section 14.
You may request a copy of all personal data pak224 holds about you. We will provide this in a structured, commonly used format within 30 days of receiving a valid request.
If any personal data pak224 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections may require updated identity verification documents.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent. This right is subject to legal retention obligations described in Section 7.
In certain circumstances — such as where you contest the accuracy of data or have objected to processing — you may request that pak224 restrict its processing of your data while the matter is resolved.
Where processing is based on your consent or on a contract, you may request that pak224 provide your personal data in a machine-readable format suitable for transfer to another service provider.
You may object to pak224's processing of your personal data where that processing is based on legitimate interests, including direct marketing. pak224 will cease such processing unless it can demonstrate compelling legitimate grounds.
The pak224 Platform is strictly intended for players who are 18 years of age or older. pak224 does not knowingly collect personal data from any person under the age of 18. CNIC-based identity verification is used during the registration process specifically to confirm that all players meet the minimum age requirement.
If pak224 becomes aware — through identity verification, third-party reports, or internal review — that personal data has been collected from a minor, that data will be deleted immediately, the associated account will be permanently closed, and any funds in the account will be returned to the originating payment method minus any bonuses received. pak224 encourages parents and guardians to make use of parental control software to prevent minors from accessing online gaming platforms.
If you are dissatisfied with how pak224 has handled your personal data, you have the right to lodge a formal complaint. pak224 encourages players to contact the pak224 privacy team in the first instance, as many concerns can be resolved promptly without the need for formal escalation.
If you remain dissatisfied following pak224's response to your complaint, you may refer the matter to the relevant data protection supervisory authority in your jurisdiction. pak224 will co-operate fully with any supervisory authority investigation conducted in good faith.
pak224 reviews this Privacy Policy on a regular basis and reserves the right to update it at any time to reflect changes in applicable law, regulatory guidance, platform functionality, or data processing practices. When material changes are made, pak224 will publish the updated Policy on the Platform with a revised effective date and will notify registered players via email or in-platform notification where the changes materially affect their rights.
Your continued use of the pak224 Platform following publication of a revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not accept any revision, you should cease using the Platform and may request account closure in accordance with the pak224 Terms & Conditions. Previous versions of this Privacy Policy are available upon request from the pak224 privacy team.
If you wish to exercise any of your data rights, raise a privacy concern, or seek clarification about any aspect of this Privacy Policy, please contact the pak224 privacy team through one of the following channels:
pak224 aims to acknowledge all privacy-related enquiries within 48 business hours and to resolve data rights requests within 30 calendar days of receiving a valid, verified request. Where a request is particularly complex or involves a large volume of data, pak224 may extend this period by a further 30 days, in which case you will be notified of the extension and the reason for it.
This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previous versions of the pak224 Privacy Policy.
Now that you know exactly how pak224 safeguards your data, join Pakistan's most trusted online gaming platform — cricket betting, live casino, 500+ slots, all in PKR.